美國同志伴侶帶小孩一起優先登機被拒 長榮航空：地勤出錯引發誤會

我國籍航空公司「長榮航空」7月才拿下全球最佳航空第5名的殊榮，過了近2個月卻傳出疑似歧視同志的情況，美國旅遊部落格「The Points Guy」指出，旅客傑夫與同性伴侶帶著19個月大的女兒，1日搭乘長榮航空，從美國西岸城市舊金山飛往台灣台北，而地勤告知僅能1人帶小孩優先登機，只是當傑夫的先生登機後，發現異性戀夫妻都是一起帶小孩提前登機，引發歧視同志爭議。

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同樣帶孩子優先登機 同志卻只限1人放行

@EVAAirUS 1/3 My husband and I were told only one of us could join our 19 month old in the family boarding group of EVA Air 27 from SFO on 9/1/18. I explained we were both the fathers of the child, and they said it was their policy that only one parent can board...

— Jeff (@jeffcobb415) 2 септември 2018 г.

@EVAAirUS 2/3 and the other has to wait in the normal line. Not having flown EVA before, I accepted it and let my husband and child go while I boarded later. When I met him on the plane, he said there were many other (straight) families all boarding together.

— Jeff (@jeffcobb415) 2 септември 2018 г.

@EVAAirUS 3/3 I’m very disappointed that the EVA ground staff at SFO thinks it’s ok to separate same-sex families during boarding. I will definitely not be flying this airline again after this incident.

— Jeff (@jeffcobb415) 2 септември 2018 г.

此外，傑夫與先生也詢問空服員，帶小孩的家長都是一起優先登機，還是被分開登機，結果得到的回應是絕大部分都是一起登機，對於地勤只讓傑夫和先生其中1人帶小孩登機，空服員也不清楚原因。傑夫推文寫道：「對於舊金山的長榮航空地勤人員，認為把同性伴侶分開帶孩子登機是合理的事情，我感到很失望，而在這起事件之後，我絕不會再搭乘這家航空。」

Airline separates gay parents at early boarding for flight - but straight families were allowed to board in pairs https://t.co/i9qnw7OJl7

— The Sun (@TheSun) 4 септември 2018 г.

Gay parents made to board flight separately despite airline allowing straight families to stay together https://t.co/ecOxeUeyjX

— The Independent (@Independent) 4 септември 2018 г.

長榮回應全是誤會 致歉並告知地勤規定

針對此事件，長榮航空回覆The Points Guy提問：「長榮航空與舊金山機場團隊對受此事件影響的人士致歉，根據規定，長榮航空提供陪同嬰幼兒的旅客優先登機服務，但不會限制陪同者人數及與嬰幼兒的關係。這起事件全因誤會產生，當旅客提出疑慮後，地勤代理公司主管隨即於登機口向旅客致意及說明，長榮航空已再次向地勤代理公司告知優先登機規定，並對造成旅客的不便深表歉意」